Stop answering the same questions. Over and over again.

Guests write before arrival. They write in the evening. They write at two in the morning.

Always the same questions — where are the keys, what is the Wi-Fi password, how to turn on the washing machine, when is check-out.

And you answer — again and again. In languages you barely speak. At times when you should have peace of mind.

Yet, every message left unanswered is a potentially bad review. And a bad review means fewer bookings.

How many times have you written down the Wi-Fi password? Five times? Twenty times? A hundred times? The Aperia guide will solve this once and for all.

• Works on any smartphone without installation — guests can do it themselves

• Automatically detects the guest's language — no more "sorry, I don't speak German"

• Make a change once — it updates instantly for all guests

• Sensitive information (e.g., key lockbox code) is protected by a PIN that you can send before arrival

• Aperia is easily accessible via a QR code that you can place in multiple spots around your accommodation.

Guests who do not get an answer quickly or in a language they understand write worse reviews. Not out of malice — they just feel lost. And that will be reflected in the rating.

The average host spends 3+ hours a week answering guest queries. That is over 150 hours a year — which could have been spent elsewhere.

With slow communication, there is a risk of losing up to half a star of your average rating. Worse rating = fewer bookings.